How is the transmission pipeline industry listening to Canadians?

Canada’s transmission pipelines connect all of Canada to safe and responsible energy. Because our members reach such a broad and inclusive geography, we feel it’s important to listen to a broad and inclusive group of stakeholders. That’s why we hold Pipeline Dialogue events.

Earlier this year, we held a Pipeline Dialogue event in Calgary to hear from stakeholders what they believe Canada’s transmission pipeline industry can do to improve trust and transparency.

The event included representatives from Indigenous organizations, municipal groups, NGOs, labour unions, academia, landowner groups, regulators and students.

The conversation was informed by a panel of five speakers that shared their experiences and research in community collaboration, respectful engagement with Indigenous peoples, public confidence and energy policy.


Trust, safety and vision


Dialogue participants spoke extensively about trust and noted that a focus on pipeline safety is important, but it’s not enough. They want the industry to engage in and collaborate on policy issues that concern Canadians, including reconciliation with Indigenous peoples, the effects of energy development and climate change.

We heard that people want a clear, long-term vision for an energy transition in Canada and that relationships with Indigenous peoples need to be based in respect and fairness – recognizing that they want and deserve to be involved with energy on their own terms.


Five take-aways


We spent most of the day listening, and heard a broad range of ideas from the participants. In some cases, these ideas were advice for CEPA, in others, advice for our industry. A few of the key things that were identified as priorities for the participants are:

  1. Build relationships: Engage early and often, spend time in local communities, negotiate agreements, and create partnerships.
  2. Build community capacity: Work with communities to build local capacities including for incident response.
  3. Support ownership by Indigenous Peoples: Work with Indigenous peoples and communities from a place of respect and support their efforts to participate in projects through ownership and other means.
  4. Change industry culture: Create a culture of transparency parallel to the industry safety culture.
  5. Educate the public and interested parties: Disclose and discuss potential environmental impacts and emergency response plans with communities.


We learned a lot from our first Pipeline Dialogue, and will continue to hold these events and listen to Canadians as part of our commitment to delivering the energy that you need in the safest and most responsible way.